JustAnswer Forums & FAQ

Does JustAnswer have a money-back guarantee?

Does JustAnswer have a satisfaction guarantee? Can I get my money back if I'm not satisfied with my purchase from JustAnswer? Can I return products to JustAnswer? Will I get refunds from JustAnswer?
Knoji Staff asked this on Jan 5, 2018 Posted in JustAnswer0 answers

Does JustAnswer have a free trial period?

Is it free to try JustAnswer? Can I try out JustAnswer for free? Do I need a credit card to try out JustAnswer?
Knoji Staff asked this on Dec 20, 2017 Posted in JustAnswer0 answers

Is it safe to use JustAnswer?

Is JustAnswer legit? Is JustAnswer a legitimate service? Is JustAnswer a secure service? Is JustAnswer a trustworthy service?
Knoji Staff asked this on Dec 20, 2017 Posted in JustAnswer0 answers

Is JustAnswer worth it?

Is JustAnswer worth the money? Does JustAnswer deliver good value for the price?
Knoji Staff asked this on Dec 20, 2017 Posted in JustAnswer0 answers

Do I have to pay to use JustAnswer?

Is JustAnswer free? Is JustAnswer free to join? How much does JustAnswer cost to use? Are there memberships fees or a subscription for JustAnswer?
Knoji Staff asked this on Dec 20, 2017 Posted in JustAnswer0 answers

Does JustAnswer offer discounts to military families and veterans?

You can check this page for more information about JustAnswer's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special...
Knoji Staff answered this on Jun 20, 2017 Posted in JustAnswer1 answer — Last reply 8 months ago

Does JustAnswer offer a mobile app for iPad, iPhone and Android?

No, there is no mobile app for justanswer.com.
jennifer sheffer answered this on Aug 31, 2015 Posted in JustAnswer2 answers — Last reply 30 months ago

Does JustAnswer offer any guarantees in regards to the answer you will receive to your question?

I work for justanswer and they do not guarantee the answers. It is another venue for targeted information and advice but there is no legal guarantee with the answer.
jennifer sheffer answered this on Aug 31, 2015 Posted in JustAnswer3 answers — Last reply 31 months ago

Does JustAnswer accept debit cards or personal checks?

JustAnswer accepts all major credit cards and debit cards. Prepaid gift cards that display a credit card logo is also an acceptable payment option. A credit or debit card may also be used indirectly to make payments if you would use PayPal. Personal checks are not accepted by JustAnswer at the momen...
Lindbergh Lendl Soriano answered this on Sep 2, 2012 Posted in JustAnswer1 answer — Last reply 70 months ago

How do you get to be an expert at JustAnswer?

To apply as an expert at JustAnswer is a very challenging task. First, you should choose the category or categories in which you deem yourself as an expert. Second, you must complete your profile by listing licenses, certifications, education, and/or employment to make sure you have the expertise ...
Lindbergh Lendl Soriano answered this on May 27, 2012 Posted in JustAnswer1 answer — Last reply 74 months ago

Does JustAnswer ship internationally? Which countries do they ship to?

JustAnswer does not "ship" any physical product to your door. What they do is that they give information that the client needs through their website. You probably want to know if they cater to international countries. Well, the answer to that is yes. JustAnswer is open to all countries worldwide.
Lindbergh Lendl Soriano answered this on May 27, 2012 Posted in JustAnswer1 answer — Last reply 74 months ago

Are your questions and the answers made public on JustAnswer's website after you pay the fee?

In a way, yes. JustAnswer is an Internet-based forum and the posts made by clients and experts are, as quoted in the terms of service of the website, "not private or confidential, nor is it protected by attorney-client, doctor-patient, or any other privilege, and it may be read, collected, and used ...
Lindbergh Lendl Soriano answered this on May 27, 2012 Posted in JustAnswer1 answer — Last reply 74 months ago

What is JustAnswer's return / refund / exchange policy?

First of all, customers have to pay a stated fee before a question could be posted in the website. After getting the question posted, the customer would then wait for an answer from an expert. If customers are not satisfied with the answer of the "expert", they may avail of a refund within 30 days f...
Lindbergh Lendl Soriano answered this on May 27, 2012 Posted in JustAnswer1 answer — Last reply 74 months ago

Does JustAnswer accept PayPal?

Yes, JustAnswer accepts Paypal as a form of payment for their online answering services. All the money that you put into your JustAnswer account can be refunded if you are not satisfied with your order. Once you have received your answer, you can choose to pay your expert if you are completly satisf...
Seth Morgan answered this on May 20, 2012 Posted in JustAnswer1 answer — Last reply 74 months ago

What is the minimum price for an answer by an expert on JustAnswer?

The price for an answer varies from one category to another. Since there are many categories and a huge list of sub categories on most serious subjects from legal matters to computers, electronics and antiques. The amount you have to pay varies depending on how much “detail” you wan...
Ruby answered this on May 14, 2012 Posted in JustAnswer1 answer — Last reply 74 months ago

What are JustAnswer's prices and packages? How do their prices compare with competitors?

answered this on Dec 31, 1969 Posted in JustAnswer1 answer — Last reply 76 months ago

What are sites / companies similar to JustAnswer? How do they compare?

answered this on Dec 31, 1969 Posted in JustAnswer1 answer — Last reply 76 months ago

What are the main advantages / key differentiators of JustAnswer?

answered this on Dec 31, 1969 Posted in JustAnswer1 answer — Last reply 76 months ago

What products and services does JustAnswer sell / offer?

answered this on Dec 31, 1969 Posted in JustAnswer1 answer — Last reply 76 months ago

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